Lost USB Reponse after Satellite Pro Recovery

[TheScullster]

Hi all

Anyone share some words of wisdom on the USB front please?
Had to use recovery CD on Toshiba Satellite Pro M30 after mega virus
infestation.
Now the USB ports don't recognise memory sticks - tried a couple of
different known good sticks to be sure.
Strangely the USB mouse works no problem.
Is this a USB 2 issue?
Anyone know of a fix please - I googled and found something on USB enabling
in the BIOS, but there is no entry for USB that I can see.
Lappy is running WinXP.

TIA

Phil

[Eugene Maes]

The first thing I would check is whether the driver for the usb is loaded.
You will be surprise that some recovery programs do ot included certain
drivers. You can check that in Device Manager.

Good Luck

EJM727

Post by TheScullster
Hi all
Anyone share some words of wisdom on the USB front please?
Had to use recovery CD on Toshiba Satellite Pro M30 after mega virus
infestation.
Now the USB ports don't recognise memory sticks - tried a couple of
different known good sticks to be sure.
Strangely the USB mouse works no problem.
Is this a USB 2 issue?
Anyone know of a fix please - I googled and found something on USB
enabling in the BIOS, but there is no entry for USB that I can see.
Lappy is running WinXP.
TIA
Phil

[TheScullster]

Post by Eugene Maes
The first thing I would check is whether the driver for the usb is loaded.
You will be surprise that some recovery programs do ot included certain
drivers. You can check that in Device Manager.
Good Luck

Thanks Eugene

Pretty sure I checked that the drivers were loaded and that device manager
reported everything was working properly.
My understanding is that the drivers are integral with WinXP - is that not
the case?

Phil

[007]

Post by TheScullster

Post by Eugene Maes
The first thing I would check is whether the driver for the usb is
loaded. You will be surprise that some recovery programs do ot included
certain drivers. You can check that in Device Manager.
Good Luck

Thanks Eugene
Pretty sure I checked that the drivers were loaded and that device manager
reported everything was working properly.
My understanding is that the drivers are integral with WinXP - is that not
the case?
Phil

The drivers are installed as default in Win XP,. However when you
make "Restore" depending on a level of corruption - restore might
require to reinstall some applications or divers.